What is the seventh professional practice for Business Continuity Management?

The seventh professional practice for Business Continuity Management focuses on awareness and training programs. This practice is essential because it emphasizes the importance of training staff and raising awareness about the business continuity plans within the organization. Educating employees about their roles and responsibilities during a disruption is crucial for ensuring a swift and effective response. By incorporating these programs, organizations can foster a culture of preparedness, ensuring that everyone understands the procedures, protocols, and support structures in place.

In contrast, while crisis communications, plan development and implementation, and coordination with external agencies are vital components of a comprehensive business continuity strategy, they pertain to different aspects of the overall planning and operational readiness. Awareness and training specifically target the personnel aspect, which is fundamental for the success of any continuity plan, as the best plans are ineffective if employees are not adequately prepared to act upon them.