What is the primary purpose of Business Continuity Management (BCM)?

The primary purpose of Business Continuity Management (BCM) is to ensure the organization can continue operations during and after a disruptive event. BCM focuses on identifying potential risks that could disrupt business operations, assessing their impact, and developing plans and strategies to mitigate those risks effectively.

This proactive approach enables organizations to maintain essential functions, protect employee safety, safeguard customer relations, and preserve financial viability during crises such as natural disasters, technology failures, or other unforeseen events. By establishing a comprehensive BCM framework, an organization can respond quickly and effectively to disruptions, thereby reducing downtime and ensuring a swift return to normal operations.

While financial profitability, employee turnover, and customer service relations are important business considerations, they are not the primary focus of BCM. Rather, these aspects can be better managed and protected through effective BCM practices, as maintaining operational continuity ultimately supports the overall health and success of an organization.