In business continuity, what are "critical functions"?

Critical functions are essential business activities that are vital for the organization's survival and ability to continue operating during and after a disruptive incident. These functions directly contribute to the delivery of services or products that the company provides to its customers and stakeholders. Maintaining these functions, even under adverse conditions, ensures that key processes are not interrupted, allowing the business to recover more quickly and effectively.

Identifying critical functions helps organizations prioritize their resources and efforts during a crisis. This understanding enables them to implement appropriate measures, such as backup systems or alternate operational plans, to sustain these functions despite disruptions. By focusing on what is essential, businesses can safeguard their most important assets and maintain a competitive edge in challenging situations.